FPTHA=Hard Disk:Desktop Folder:Professional Support 3.5:Welcome.FP3
MSPCA
NAMEA
Welcome.FP3
RPTHA
Welcome.FP3
Hard Disk
Welcome.FP3
y}FMP3FMP3
Professional Support 3.5
=Hard Disk:Desktop Folder:Professional Support 3.5:Welcome.FP3
>RPTH
FPTHA>Hard Disk:Desktop Folder:Professional Support 3.5:Feedback.FP3
MSPCA
Feedback.FP3
FMP3FMP3
Professional Support 3.5
>Hard Disk:Desktop Folder:Professional Support 3.5:Feedback.FP3
About
Open Caller Info
Open Support
Sort Title
Reverse Sort Title
Script Entry (print)
Go / Do Global
#[sub] New Record Paste Into Problem
![sub] Paste Into Problem Solution
Open Caller Info
1001B]I just installed 16 meg of RAM into my Macintosh IICI but now the system is taking up 10 MB. C7Turn on 32 bit addressing in the Memory Control Panel. D-32 Bit Addressing on older Macintosh machines
1002BgHow do I create a divider line between my FileMaker scripts so that it shows up under the Scripts menu?CdCreate a script but title it with a hypen ( - ) only. This also works for layouts and value lists. D
How to create a divider lineE
1/3/99F
1/3/99G
Dwayne WrightH
Dwayne WrightI
5:49:15 PMJ
5:50:35 PM
1003B,How to activate a script by exiting a field?C
Not possible with FileMaker off of the shelf but there are plug-ins you can purchase that give you the ability to script this feature called Do Script.D+How to activate a script by exiting a fieldE
1/3/99F
1/3/99G
Dwayne WrightH
Dwayne WrightI
8:07:28 PMJ
8:07:46 PM
Open Caller Info
Open Caller Info
Script Entry
Script Entry (print)
Script EntryB
Professional Support:Welcome.FM
A#[sub] New Record Paste Into Problem
Used as a subscript from the Save As Script in the Support.FP3 file. This script creates a new record and pastes the copied Problem information into the Problem field in the script module.
A![sub] Paste Into Problem Solution
Used as a subscript from the Save As Script in the Support.FP3 file. This script pastes the copied Resolution information into the Resolution field in the script module. Then it displays a message telling you to give the saved script a name. B
Cancel
kZg9)JNsg9o{g9
You now need to give the saved call script a title.
V Script IDe0Problem Identification and Troubleshooting Stepsf)Resolution Information or Call Back Notesk
Script Title
1997 - 1999 LeSaux Media Services All Rights Reserved
DorIPick the option you want to do or go to. Then click the yellow do button.s
Spell
Spell
Return To Entryv
Spell Check Problem w
Spell Check Resolution x
Spell Check Both
LeSaux
Sort Up
E Sort Down
ScriptsC
Caller InfoD Sort DownE
Sort UpF
FindH
QuitI
SupportJ
HelpK
PrintL
Script Title
ScriptsC
Caller InfoD Sort DownE
Sort UpF
FindG
LeSauxH
QuitI
SupportJ
HelpK
PrintL
Script Title
Script Entry (print)B
ResolutionH
ProblemI Problem & Resolution InformationK Script ID
Sort Up
E Sort Down
About
A3Goes to the about screen in the Welcome.FP3 module.
J|H-3VTp
Helvetica
Geneva
AWUsed to open the Caller.FP3 file, which is where individual support callers are stored.
Open Support
ANUsed to open the Support.FP3 file, which is where each support call is stored.
AsUsed to open the Help.FP3 file, which houses various help related information for the Professional Support package.
Sort Title
A]Sorts all records in the found set by using the title of the logged support call from A to Z.
Sort Title
Sort Up
E Sort Down
Reverse Sort Title
AnSorts all records in the found set by using the title in the logged support call in reverse order from Z to A.
Script Entry (print)
Used to print out the memored support call script by going to a special layout for printing, printing the record and then returning to the original layout.
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ff33
UUUUUU
Sort Up
E Sort Down
Sort Up
E Sort Down
ffff
ffff
Sort Up
E Sort Down
ff33
UUUUUU
Sort Up
E Sort Down
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ffff
ff33
UUUUUU
Sort Up
E Sort Down
UUUUUU
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ff33
UUUUUU
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
!RPTH
MSPC
FPTHA!Hard Disk:Desktop Folder:Help.FP3
MSPCA
NAMEA
Help.FP3
RPTHA
::Help.FP3
alisA
Hard Disk
Help.FP3
FMP3FMP3
Desktop Folder
!Hard Disk:Desktop Folder:Help.FP3
(LIST
LISTAIMain
Feedback
New Record
Caller
Support
Equipment
Vendor
VDEFA(
Go Do Pick List
NAMEA
Feedback.FP3
RPTHA
Feedback.FP3
Hard Disk
Feedback.FP3
FMP3FMP3
Professional Support 3.5
>Hard Disk:Desktop Folder:Professional Support 3.5:Feedback.FP3
WUses an associated global text field and value list to allow the user to select an operation or navigational option (such as go to or perform). The script uses a nested IF statement to see what the field contains when the script is activated and performs an associated set of actions (such as going somewhere or perfoming a series of actions).B)
= "Main"
= "Help"
= "Feedback"
Feedback
= "New Script"
New Script
= "List"
= "Caller"
Caller
= "Support"
Support
= "Equipment"
Equipment
= "Vendor"
Vendor
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ffff
Sort Up
E Sort Down
ff33
UUUUUU
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
~ffff
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
Sort Up
E Sort Down
wwwwww
UUUUUU
DDDDDD
""""""
Sort Up
E Sort Down
Sort Up
E Sort Down
ffff
ffff
Sort Up
E Sort Down
ff33
UUUUUU
Sort Up
E Sort Down
Sort Up
E Sort Down
Sort Up
E Sort Down
~ffff
ffffff
ffff33
ff33ff
ff3333
33ffff
33ff33
3333ff
333333
Sort Up
E Sort Down
wwwwww
UUUUUU
DDDDDD
""""""
Sort Up
E Sort Down
RPTHA
:SUPPORT.FP3
ZONEA
?RPTH
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:WELCOME.FP3
CREATED BY
CREATED DATE
CREATED TIME
GO DO GLOBAL
MODIFIED BY
MODIFIED DATE
MODIFIED TIME
PROBLEM
RESOLUTION
SCRIPTS ID
TITLE
Scripts IDB
ProblemB
ResolutionB
TitleB
Created DateB
Modified DateB
Created ByB
Modified byB
Created TimeB
Modified TimeB
Go Do GlobalB
K Equipment
;RPTH
alis
FPTHA;Hard Disk:Desktop Folder:Professional Support 3.5:Equip.FP3
MSPCA
NAMEA
Equip.FP3
RPTHA Equip.FP3
Hard Disk
D Equip.FP3
FMP3FMP3
Professional Support 3.5
;Hard Disk:Desktop Folder:Professional Support 3.5:Equip.FP3
<RPTH
FPTHA<Hard Disk:Desktop Folder:Professional Support 3.5:Vendor.FP3
MSPCA
NAMEA
Vendor.FP3
RPTHA
Vendor.FP3
Hard Disk
Vendor.FP3
FMP3FMP3
Professional Support 3.5
<Hard Disk:Desktop Folder:Professional Support 3.5:Vendor.FP3
US English - Spelling
ListB
>RPTH
FPTHA>TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:CALLER.FP3
MARIA
Caller.FM
MSPCA
NAMEA
Caller.FP3
RPTHA
:CALLER.FP3
ZONEA
?RPTH
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:SUPPORT.FP3
MARIA
Support.FM
MSPCA
NAMEA
Support.FP3
RPTHA
:SUPPORT.FP3
ZONEA
?RPTH
FPTHA?TWIST AND SHOUT:DESKTOP FOLDER:PROFESSIONAL SUPPORT:WELCOME.FP3